Emergency calls we handle across Rapid City
- Burst or frozen pipes and the water damage they cause
- Water heater emergencies — no hot water, a leaking tank, strange noises, complete failure
- Overflowing or clogged toilets, and toilets that won’t stop running
- Boilers and furnaces that won’t start in winter
- Flooded basements, slab leaks, sewer backups, and kitchen sinks that won’t drain
- Garbage disposal jams and leaks under the sink
- Sudden low pressure or a main-line leak
What to expect when you call
- A real person who understands the situation and gives straightforward advice over the phone — sometimes that advice is “shut this valve and it can wait until morning,” which saves you the dispatch fee
- Upfront pricing quoted before we arrive
- A stocked truck with the parts that fail most often here, so the repair is usually finished on the first visit
- Clean, respectful techs who protect your floors and leave the area spotless
- A written warranty — even at 3 a.m.
Why not wait?
A small leak today is a soaked subfloor and a mold remediation bill next month. A water heater that’s “just dripping a little” is a 40-gallon flood when the seam lets go. If something is actively leaking, or you have no heat in winter, call now — 605-877-5050.
While we’re there, ask about the fix that prevents the next one: a softener to stop the scale that kills tanks, frost-proof hose bibs, or a tankless that doesn’t hold 50 gallons over your basement floor.
Need it fixed today?
A real person answers, day or night. Most Rapid City calls: within 60 minutes or less.
605-877-5050Upfront price before any work starts.

Questions we get about emergency repairs
Do you charge extra for nights, weekends, or holidays?
Yes — there is a dispatch fee for after-hours calls, and we quote it and the rate over the phone before anyone rolls. No surprises when the truck shows up.
How quickly can you arrive in Rapid City?
Most calls in Rapid City and the nearby towns see us there within 60 minutes or less. Sturgis and the far end of the service area take a little longer; we’ll give you a real ETA on the call.
What should I do while I wait?
Find your main water shutoff (usually where the line enters the basement, near the meter) and close it if water is actively running. For a leaking water heater, close the cold-water valve on top of the tank. For a gas smell, leave the house and call the gas company first, then us.
What if it’s after hours?
Same team, same service. We’re staffed for it.
Also worth a look

Water Heaters
Repair, replacement, tankless & indirect. Our specialty.
See water heaters
Furnace Repair
No heat? Ignition, blower, limit switch — fixed today.
See furnace repairFrozen Pipes
Prevent, thaw safely, and what to do when one bursts.
See frozen pipes
Heating Repair
Boilers, furnaces, radiant. No-heat calls answered.
See heating repairNo hot water? No heat? A leak?
A real person answers, 24/7. Upfront price before we start. Fast. Friendly. Professional.
