Rapid City Plumbing — Water Heater Experts Call 24/7605-877-5050 Request service
TankTankless
Installed cost (Rapid City)LowerRoughly 2–3× a tank
Lifespan in our water8–12 years (longer with flushing/softener)15–20+ years, if descaled
Hot water40–50 gallons then a wait; fine for most familiesEndless, but limited flow — 2 showers in winter on a big unit
Operating costKeeps 50 gal hot 24/7 (standby loss)Heats only on demand; ~15–25% less gas
SpaceFloor footprint, ~5 ft tallWall-mounted, suitcase-sized
Hard-water maintenanceFlush every 1–2 years ($95)Descale every year, softener strongly recommended
Failure modeTank rusts through → 50 gallons on the floorError code, no hot water; nothing floods
Gas & ventingUsually reuses what’s thereOften needs a larger gas line and new venting
Power outageGas tank still has hot waterNeeds electricity; no hot water in an outage

Pick a tank if…

  • Budget matters more than the next 20 years
  • You might sell within 5 years
  • The house is all-electric (look at a heat-pump tank)
  • The current setup works and just needs replacing like-for-like

Pick tankless if…

  • You run out of hot water and it bothers you
  • You’re staying, and want the lower gas bill and the longer life
  • You want the floor space back, or want the flood risk off the basement floor
  • You’ll commit to descaling or a softener

The third option most people don’t hear about

If your home heats with a boiler, an indirect water heater beats both. It’s a well-insulated tank with a coil inside; the boiler heats it. No burner, no venting, no standby flame, and they routinely last 20+ years. Most of the mechanical rooms on our workmanship page are exactly this.

Still on the fence? Call 605-877-5050 — tell us the house, the family, and the fuel, and we’ll tell you which we’d put in our own basement.

Need it fixed today?

A real person answers, day or night. Most Rapid City calls: within 60 minutes or less.

605-877-5050

Upfront price before any work starts.

We call back, we don’t email back. Emergency? Don’t wait on the form — 605-877-5050.

$35 Off Any Service Call coupon from Rapid City Plumbing

Questions we get about tank vs. tankless

Which is cheaper over 20 years?

Closer than the sales pitch suggests. Tankless costs 2–3× more up front and saves roughly 15–25% on water heating; over 20 years in a gas home it usually pulls ahead — as long as it’s descaled and doesn’t need an early repair. In an electric home, a heat-pump tank often wins outright.

Can tankless keep up with two showers at once in winter?

A 199,000 BTU unit sized for our winter water, yes, for two. Three showers plus a dishwasher, no — and that’s the honest limit. A large tank or two tankless units handles the biggest households.

I have a boiler. Which should I get?

Neither — get an indirect tank. It uses the boiler as the burner, has no venting of its own, and routinely outlasts everything else. See our installs.

No hot water? No heat? A leak?

A real person answers, 24/7. Upfront price before we start. Fast. Friendly. Professional.